Official Documents

Jdl996 Privacy Policy – Data Protection Player Personal

Jdl996 respects your privacy. This document clearly explains how we collect, use, store, and protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA).

Updated: 1 January 2026 Language: Bahasa Malaysia Compliance: PDPA 2010

Why Your Data is Secure at jdl996

We invest in world-class data security infrastructure because your trust is the foundation of everything we build.

256-bit SSL Encryption

All data transmitted between your device and jdl996's servers is protected with 256-bit SSL encryption. This means your personal information, passwords, and payment details cannot be intercepted by any third party while in transit.

Secure Data Storage

Player personal data is stored on servers protected by multi-layered firewalls, strict access controls, and regular security audits. Only authorised personnel may access player personal records, and every access is logged.

Strict Access Control

Jdl996 applies the "least privilege" principle — each employee only has access to the data necessary to perform their specific role. Two-factor authentication (2FA) is enforced for all internal access to systems containing player data.

Full PDPA Compliance

The jdl996 privacy policy is designed and updated in accordance with the requirements of Malaysia's Personal Data Protection Act 2010. We conduct regular compliance audits and work with local legal counsel to ensure our practices remain aligned with current legislation.

No Data Sales

Jdl996 has never and will never sell, rent, or trade players' personal data to any third party for commercial purposes. Your data is not our source of revenue — your gaming experience is our priority.

Right to Data Erasure

You have the right to request deletion of your personal data from jdl996's systems upon account closure, subject to minimum legal record retention requirements. Data deletion requests are processed within 30 business days.

01

Personal Information We Collect

When you register and use the jdl996 platform, we collect several categories of personal information to ensure a safe, seamless, and personalised gaming experience. We only collect information that is strictly necessary and nothing more.

1.1 Account Registration Information

During the registration process, you are required to provide your full name as stated on your identification document, an active mobile phone number, a valid email address, and your chosen username. This basic information is used to establish your account identity on the jdl996 platform.

1.2 KYC Verification Information

To meet legal compliance requirements and protect you from identity theft, we may request copies of valid identification documents such as your MyKad, a bank statement dated within the last three months, and proof of current residential address. These documents are stored with the highest level of encryption and accessed only by qualified KYC personnel.

1.3 Financial Information

Bank details or e-wallet accounts you register for deposit and withdrawal purposes are also stored. This includes the bank name, account number (stored in masked format), and account holder name. jdl996 does not store credit or debit card numbers directly — all card transactions are processed by PCI-DSS certified third-party payment processors.

1.4 Usage and Technical Data

Our system automatically records your IP address, device type and operating system, web browser type, pages visited and duration of visit, as well as game session data including bets placed, games played, and wins received. This data is used for security, fraud detection, and platform improvement purposes.

All information you provide must be accurate and up to date. Should there be any changes to your personal information, you are responsible for updating it via your account settings or by contacting the jdl996 support team.


02

How We Use Your Personal Data

The personal data we collect is used responsibly and only for legitimate purposes. Below is a summary table of our data usage:

Purpose of Use Data Type Requirements
Account management and verification Name, email, phone number Mandatory
Processing deposits and withdrawals Bank details, e-wallet Mandatory
KYC identity verification Identity document, selfie Mandatory
Fraud detection and security IP address, device data, session logs Mandatory
Customer service communications Email, phone number Mandatory
Promotional and bonus notifications Email, phone number Options
Personalise the platform experience Gaming data, preferences Options
Analytics and platform improvement Usage data (anonymised) Options

For purposes marked as "Optional", you may withdraw your consent at any time via your account settings or by contacting our support team. Withdrawing consent will not affect the platform's core services.


03

Legal Basis for Data Processing

In accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, jdl996 processes your personal data on the following legal bases:

  • Contract Performance — Processing necessary to fulfil the agreement between you and jdl996, including account management, payment processing, and delivery of gaming services.
  • Legal Obligation — Processing necessary to comply with applicable legal obligations, including AML (Anti-Money Laundering), KYC requirements, and reporting to relevant authorities.
  • Legitimate Interest — Processing for platform security, fraud detection, abuse prevention, and service improvement purposes, where our interests do not override your fundamental privacy rights.
  • Consent — For direct marketing, promotional communications, and personalisation of your experience based on behavioural data, we rely on your explicit consent, which may be withdrawn at any time.

04

Data Sharing With Third Parties

Jdl996 does not share your personal data with external parties arbitrarily. Data sharing only occurs in the following limited situations:

4.1 Trusted Service Providers

We work with selected third-party service providers to help operate the platform, including PCI-DSS certified payment processors, cloud service providers compliant with international security standards, identity verification companies for KYC requirements, and customer support service providers. All these providers are contractually bound to use your data only in accordance with jdl996's instructions and are not permitted to use it for any other purpose.

4.2 Legal Requirements

Jdl996 may disclose your personal data to government authorities, law enforcement bodies, or courts when required to do so by valid law, court order, or to protect the rights and safety of other players and the platform.

4.3 Business Merger or Acquisition

In the event of a merger, acquisition, or sale of jdl996 assets, players' personal data may be transferred to the new entity, subject to adequate notice to players and on the condition that the new entity is bound by an equivalent or stricter privacy policy.

Our Guarantee: jdl996 has never sold, rented, or traded players' personal data to any party for third-party advertising or marketing purposes. This is an absolute and unchanging commitment.


05

Cookies and Tracking Technology

Jdl996 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.

5.1 Types of Cookies Used

  • Essential Cookies — Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled.
  • Functional Cookies — Stores your preferences such as language, display settings, and recent game history to personalise your experience.
  • Analytics Cookies — Helps us understand how players use the platform so we can improve its design and performance. Data collected is anonymised.
  • Security Cookies — Used to detect suspicious activity, help prevent fraud, and protect player accounts.

5.2 Managing Cookies

You can control and delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the jdl996 platform. For guidance on managing cookies in popular browsers, please refer to your browser's help documentation.


06

Data Retention Period

Jdl996 retains your personal data only for as long as necessary to fulfil the purposes stated in this privacy policy, or as required by applicable law. The following is a guide to our retention periods:

  • Active account data — Retained for the duration your account remains active plus 5 years after account closure, in line with Malaysia's AML requirements.
  • Financial transaction records — Retained for a minimum of 7 years in accordance with accounting and tax legal requirements.
  • KYC Documents — Retained for 5 years after account closure or the date of the last transaction, whichever is later.
  • Customer support communication logs — Retained for 3 years for reference and dispute resolution purposes.
  • Technical log data — Retained for 12 months before being automatically deleted.

Upon expiry of the retention period, your personal data will be securely deleted or anonymised using methods that ensure the data cannot be recovered.


07

Your Rights Under PDPA

As a data subject under the Personal Data Protection Act 2010, you have the following rights regarding your personal data held by jdl996:

Right of Access

You have the right to request a copy of the personal data we hold about you. Data access requests will be processed within 21 business days.

Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to request a correction free of charge.

Right to Erasure

You may request deletion of your personal data upon account closure, subject to minimum legal retention requirements.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing any justification.

Right to Restrict Processing

Under certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.

Right to Data Portability

You have the right to receive the personal data you have provided to us in a structured, machine-readable format upon request.

To exercise any of the rights above, please contact our Data Protection Officer by email at [email protected]. We may require identity verification before processing any privacy-related requests to ensure the security of your data.

08

Technical Security Measures

Jdl996 continually invests in cybersecurity infrastructure to ensure players' personal data remains protected at all times. The technical measures we implement include:

  • Data encryption in transit using TLS 1.3 protocol and data encryption at rest using AES-256
  • Penetration testing conducted by independent security firms at least twice a year
  • 24/7 security monitoring with a dedicated cyber incident response team
  • Two-factor authentication (2FA) for all employee access to systems containing player data
  • Encrypted data backups are performed daily and stored at geographically separate locations
  • Web application firewall (WAF) to protect against SQL injection, XSS, and common web application threats

While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. In the event of a security incident involving your data, jdl996 is committed to notifying you within 72 hours of the incident being confirmed, in line with international best practices.

Important Reminder: jdl996 will never ask for your account password via email, phone call, or Live Chat. If you receive any such communication, please report it to our support team immediately as it may be a phishing attempt.


09

Links to Third-Party Websites

The jdl996 platform may contain links to third-party game provider or service websites. This privacy policy applies only to the jdl996 platform and does not cover the privacy practices of those third-party websites.

Jdl996 is not responsible for the content, privacy policies, or security practices of any third-party websites. We encourage you to read the privacy policy of each website you visit separately. The presence of links to third-party websites on our platform does not imply our endorsement or recommendation of those websites.


10

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how jdl996 handles your personal data, we welcome your feedback. Our Data Protection Officer team is ready to assist.

You can reach us via:

  • Data Protection Officer Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform
  • Response time: Within 5 business days for written complaints

Jdl996 also reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes via platform notifications or your registered email before the changes take effect. The "Updated" date at the top of this document indicates the date of the latest revision.


FAQ About Privacy Policy

No. jdl996 does not sell or share your personal data with third parties for commercial purposes. We only share data with service providers directly involved in platform operations (such as payment processors and KYC providers), and only when required by law. All providers are contractually bound to protect your data.

You may submit a data access request by emailing [email protected] with the subject line "Personal Data Access Request". Please include your full name and account number to facilitate identity verification. We will process your request within 21 business days.

Yes, you may request deletion of your personal data after closing your jdl996 account. However, certain data may need to be retained for a specified period to fulfil legal obligations such as AML requirements and a minimum 7-year financial record keeping requirement. Data not subject to these obligations will be deleted within 30 business days.

Accounts inactive for 12 consecutive months may be archived, but your data remains securely stored in accordance with the retention periods set out in this policy. You will receive an email notification before your account is archived and can reactivate it at any time by logging in again.

Yes. All financial transactions on jdl996 are protected with 256-bit SSL encryption. Credit and debit card details are processed by PCI-DSS certified payment processors and are not stored directly on jdl996 servers. Bank account numbers are stored in masked format for additional security.

Ready to Play With Privacy Guaranteed?

Register a jdl996 account today and enjoy a safe, fair online gaming experience trusted by hundreds of thousands of players in Malaysia. Your data is always protected with us.

Data protected under PDPA 2010 256-bit SSL Encryption No data sales 24/7 Privacy Support
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